The evolution of working practices hinges on the availability and adoption of new technologies. As a result of the pandemic, many organisations have fast-tracked their plans, adapting quickly to implement new technologies that can ensure effective communication and collaboration in a crisis.
But as the ‘new normal’ becomes ‘normal’, digital strategy needs to be iterated to keep up with the fast pace of technological change. The need for new investment and innovation must be balanced with equally pressing financial concerns, all the while maintaining business continuity through the uncertainty. Technology leaders, and their teams, will continue to be instrumental in reshaping the new world of work.