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September 24, 2018
gender imbalance in business featured
24
Sep

Gender imbalance in business | Infographic

The latest YouGov research revealed the shocking result that only a third of Brits know the meaning of the ‘gender pay gap’. In light of this, SmallBusinessPrices.co.uk has delved into exclusive data to highlight the extent of the UK gender imbalance disparity. The research shows data such as the disparity in higher education, women’s roles...
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customer service featured
24
Sep

What does exceeding customer expectations mean in 2018?

By Danielle Rodriguez, Director, Sales Strategy and Operations, VIGA Responding to a customer’s complaint within the hour; issuing a full and hassle-free refund after a genuine problem; responding to any query within 24 hours. These are no longer targets to aim for but a company manifesto necessity. If you’re not doing these, you can be sure...
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