Body Language – Business & Social Etiquette Blog

Non-verbal communication

Snapshot Vidoe 7Do you realise how important your body language is and how it can affect the outcome of a conversation?  If you would like to improve your body language you need to be aware of how you are using your body.  Begin to notice how you walk, sit, stand, how you use your hands and legs, and what you do while talking with someone or giving a presentation.

Be pleasant and not too serious unless the situation calls for you to be serious.  People will be a lot more inclined to listen to you if you appear positive and friendly. Always smile when you are introduced to someone.

Your mood or attitude will come through your body language so be aware of what you are thinking and try to keep this as positive as possible.

When sitting down

Always sit up straight, but not rigid, this will help you to feel more authoritative and in control; avoid slouching. Sometimes it may be appropriate to lean forward to show that you are interested in what is being said, but do not overdo this. If appropriate gently nod your head to let the speaker know you are following what they are saying. Also avoid crossing your arms or legs as this looks defensive and guarded.

It is better if both men and women avoid sitting with their legs open widely and women cross their legs at the ankle and not the knee.


In order to stand with an air of confidence, do not slouch, keep your shoulders relaxed and dropped down and back with your head held straight;  that is your chin parallel to the ground, as though you had a wire coming from the crown of your head to the sky. This gives a more elegant look. Keep your feet the same width apart as your shoulders this will help with your balance. For a more elegant look put one foot slightly in front of the other.

Move in a reasonably slow, deliberate way, with composure; this gives you an air of confidence and gracefulness. If someone addresses you, turn your head gracefully and not quickly.

Don’t stand too close to others as this can feel intrusive or threatening; give people their personal space; this may be different depending on the culture or the person. Sometimes you can mirror others, this has to be natural and not overdone.

Begin to practice in front of a mirror get to know how you look to others. Begin to move the way you would like to see yourself. Watch other people whom you aspire to emulate and study elegant people.

For more information visit my website at The e-books are on sale for £3.99 and personal training is £50 an hour. The courses are also certified for continued professional development (CPD) if required.

Good Luck


About the author

Ellen is our Business & Social Etiquette Blogger. You can reach Ellen on: Etiquette and Manners, Facebook, Linked In

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