How you decide to manage your emails whilst you’re on holiday is a decision that can affect the quality of your break and the ease of your return to the office.
If I ask you “how do you deal with your emails when you are on holiday?” you’re most likely to give me one of these responses:
- They go into my inbox and just pile up until I return
- I keep opening and responding to them whilst I’m away
- I go away and leave an out of office message for people
Managing your profile, your clients and your energy whilst you’re out of the office plays a big part in how effective the holiday time is for you and how connected (or disconnected) you feel towards your holiday companions.
“They just go into my inbox and just pile up until I return”
The thing about just leaving your inbox and walking away is the effect it has on you whilst you’re away; you can use a lot of energy even though you’re lying on a sunbed or swimming in the sea as you wonder about things from a distance.
“Just walk away” has great merits and it also has a price; your clients and colleagues wonder about your commitment to them and, if they experience you being away while leaving them ‘hanging’ until your return, it says a lot about how you are as a person to do business with. Keeping them informed buys you crucial credit from those people who have to wait for something because you’re away. A simple, clear bounce-back solves this and tells the person you’ve considered them whilst you’re away.
“I keep opening and responding to them whilst I’m away”
Whether you’re a business owner or you work within a business, this is so easy to do and has many benefits as well as drawbacks.
Benefits: your inbox is under control, you keep people informed, you stay in the loop and when you return you can ‘hit the ground running’.
Drawbacks: your mind and energy kept focusing on work and your attention is constantly divided between relaxing and responding to your emails, people around you get less of your down-time self and you notice less of your holiday surroundings.
This is a tricky one to balance; keeping in touch and then switching off. If you do decide to keep responding to your emails whilst you’re away, put some structure in; it will give you the freedom to enjoy the time out. Without it you can end up being ‘business as usual’.
“I go away and leave an out of office message for people?”
What is your out of office message and what’s the point of it?
- I’m out of the office for 2 weeks” – no idea when you went, when you’re returning, what I should do whilst you’re away…
- “I’m on holiday, please call Ann Smith if it’s urgent” – no idea for how long, who Ann Smith is and no contact details for her…
- “I’m away from the office until 1st August 2015, I’ll be in touch again then” – at least I know how long you’re away but what do I do in the meantime?
If you are using an out of office message, make it helpful; think about who will receive it and what you want them to think about you when they do!
You know what your holiday is for and about, what’s going on in your business and how important reading your emails is whilst you’re away; a combination of all three is powerful.
Let’s make it your time to shine, in your own way. When would now be a better time to go for Promotion, Recognition and Rewards?
For more information and immediately helpful tips on how to connect and be valued and heard in business: www.kaywhite.com
Here’s a helpful, immediate Gift for you. Q is for Questions (embed link please http://www.kaywhite.com/questions/) – A downloadable PDF of a chapter from my # 1 best-selling book The A to Z of Being Understood.
Use the chapter to lead conversations, to be more compelling when you first meet someone and – crucially – connect with colleagues, clients, customers by the power of your confident questions.
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