Communicating effectively with peers, colleagues and clients is more challenging than ever as we work remotely and have less face to face interactions. Particularly around mid-year and annual review time, getting it right is crucial. https://youtu.be/YvPLiEnTgRM This webinar will enable you to: Understand the impact of behaviours through scenarios with professional actors. Become confidently pro-active … Continue reading On Demand: Managing Crucial Conversations Video | Mairi McHaffie