Speak to me! | The Telephone Challenge 2014

Telephone-challenge-badgeSpeaking to customers, clients and colleagues builds up relationships! It’s true! In a world where communication is mainly digital, we are using a powerful business tool less and less: namely speaking to others, either on the phone, Skype or even face to face.

I’ve decided to challenge myself – and YOU to pick up the phone and speak to more clients and colleagues in April with the Telephone Challenge. I am challenging everyone to reconnect with clients, old customers and colleagues by picking up the phone and speaking to them.

This could be challenging yourself to make 10 phone calls to old clients in April – rather than email them! Or picking up the phone to discuss a project rather than having an email tennis match pinging emails across!

When you register on the  Telephone challenge, you will receive a workbook in April, giving you some support and a game plan for your calls. You will also have access to four free tele-calls where I shall share tips on preparing and making effective telephone calls.

The Telephone challenge IS NOT about cold calling, but re-connecting and TALKING to your contacts. So go on, challenge yourself!

About the author

Susan Heaton Wright is a former opera singer who works with successful individuals and teams to make an impact with their voices and physical presence. Using her experience in using the voice and performing on stage, she works with people to improve their performances in a range of business situations; from meeting skills and on the telephone, to public speaking, presentations and appearing on the media.

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