Technology Vacancy: Technical Analyst | Bridgend | Wales

CGI LogoCGI’s Wales Application Delivery Centre based in Bridgend requires additional Application Support and Development Analysts to supplement and increase its current Application Management Service Delivery capability to its numerous clients in various business industries in Public and Commercial Sectors.

Paying £27000 – £32000 per annum + Benefits  for the full-time permanent position, The Application Delivery Centre is looking for various candidates that have skills in the following technical areas SQL, .NET, JAVA

The Role

  • Reporting into a Service Lead and Service Provision Manager the role will include:
  • Provision of second and third line application support for multiple clients on a Shared Service basis;
  • Internal and External Client communications;
  • Working within SLA parameters;
  • Impact Assessment in response to requests for enhancement / change;
  • Responding to and acting on client issues/requests and recognition of client priorities;
  • Attendance of client meetings as necessary;
  • Strong Analytical Skills for problem solving;
  • Flexibility to working on 24/7 On-call Support;
  • Occasional working at evenings or weekends as necessary;


The ideal candidate should have the following skills:

***Essential Skills Required***

  • Experience of working in an application support and development environment;
  • Understanding of support processes and experience of their implementation and usage in an application support scenario (ITIL experience)
  • Effective customer relationship, confident client facing and interpersonal skills;
  • Candidates will need to be eligible and willing to undergo UK security clearance if not already held;
  • Motivated / Determined / Pro-active

***Essential Technical Skills Required***

  • SQL (SQL Server or Oracle PL/SQL)
  • .NET (ASP, MVC) or JAVA / JEE

*** Desirable Skills Required***

  • Experience of working in a development/support role;
  • Experience of working with configuration control tools;
  • Knowledge of appropriate service management methodologies (ITIL);
  • Experience in using call logging systems such as Remedy;
  • Understanding of object relational databases and server administration;

*** Desirable Technical Skills Required***

  • Egate;
  • Oracle SOA;
  • C#, VB.NET
  • OPA (Oracle Policy Automation);

UNIX or Windows Server At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company – one that has grown to 68,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients – and for our members. Come grow with us. Learn more at

This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans.

We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted.

No unsolicited agency referrals please.


To apply and find out more, click here

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