Zip It And Assertively Wait Stop shooting from the lip

How to zip it and give yourself breathing space – this is a tricky one for so many of us: wait, pause, think. Choose if you’re going to act, to respond. To ‘zip it’ is such a useful little phrase and it’s easy to remember.

Zip it feature - Masterful InactivityIt’s easy to assume we have to respond to a message or a phone call and reply immediately. Either ‘shooting from the lip’ or, when writing, ‘shooting from the fingertip’. So, instead of the flaming arrow you might send, why not try a bit of ‘masterful inactivity’: zipping it in action, or really in chosen and considered inaction? One of my clients named it that and it’s perfect as a mindset. Masterful inactivity in action.

There’s a difference you see. Ignoring things has no energy to it; it’s passive. Whereas ‘masterful inactivity’, has some energy about it: it’s a decision to pause; to zip it, to wait and see how things pan out before responding or acting.

So, instead of responding to those flaming-arrow types of email or urgently urgent phone calls, wait. Of course, we have to recognise an emergency and act on it but most of the time others’ urgencies don’t have to become our emergencies, do they?

Often the person sending the message will either chase you up or call you to follow up or apologise. They often sort out the thing that they pounced on you to do and, if they don’t, then you now have a choice. By waiting, pausing – even if it’s just for 5 minutes. Take time to breathe and consider and you take the energy, frustration and heat out of your own response.

When someone says something to you and you feel the ‘arrrgghh’ of frustration rise up or, often worse, the sarcastic voice which is so easy to use for your response, instead of going with it, wait. Sometimes you don’t even have to comment and it’s often far more powerful if you don’t. You remember to breathe and you wait. It’s like letting the air go out of it!

If you decide in that moment that you will adopt a bit of ‘masterful inactivity’ then you’ve made a decision as opposed to reacted. The other person will often be surprised by your silence and as their own heat dissipates, they may re-think their opinion or decision. You, on the other hand, decided to just park it for a while. This works just as well in our social lives too. Think of all the opportunities you have to zip it at home.

3 tips to try

1. Be on the lookout for opportunities to adopt masterful inactivity today. When you read an email maybe put it into a file you create called ‘Masterful Inactivity’. You can then keep an eye on when and how to respond, and it’s easy to keep track of any you decide to file here.

2. Decide if you’re going to respond to someone or something. Notice how you decide. Are you thinking things through? Are you reacting to someone else’s crisis or demand at the price of your own concentration, your own flow? You may just decide to zip it. Let go of having to always be involved.

3. Notice other people and how they react or respond. You’ll realise that a lot of people do zip it and watch, wait and see. Watch how they do it and, depending on how you feel, ask them about it.

Seneca, the Roman philosopher (5BC – 65AD) said “It is a great thing to know the season for speech and the season for silence.”

Let’s make it your time to shine, in your own way. When would now be a better time to go for Promotion, Recognition and Rewards?

For more information and immediately helpful tips on how to connect and be valued and heard in business:

Here’s a helpful, immediate Gift for you. Q is for Questions – A downloadable PDF of a chapter from my # 1 best-selling book The A to Z of Being Understood.

Use the chapter to lead conversations, to be more compelling when you first meet someone and – crucially – connect with colleagues, clients, customers by the power of your confident questions.

About the author

Kay White is our Show Up & Sparkle blogger. Known as the Savvy & Influential Communication Expert for Ambitious Women in Business, Kay shows professional women how to attract promotion, recognition and rewards at work without feeling they have to ’sell their soul. Kay shows her clients, who are corporate career women at all different stages of their careers, how to naturally attract more income and opportunity all while being true to themselves. Combining strategic moves with influencing skills plus compelling and assertive language and powerful mindsets, Kay draws on her own 20+ years corporate career in the very male-dominated world of London insurance broking. She started at 18 as a Secretary and left as a Director to start her own business. Hosting an annual 3-day Event for corporate women “Show Up; Sparkle & Be Heard LIVE” Kay encourages and shows women how to be the best, most valuable version of themselves. Kay is author of the Number 1 Best-Seller “The A to Z of Being Understood” and you can connect and find out more from Kay at :

Related Posts