
I am frequently in Minneapolis for research and this is my route to go home to take a break from work.
I have done the journey so many times that I know almost all the shops at Schiphol inside out. However, one time in summer 2019, the predictability was broken when I missed my connecting flight to New Delhi.
I was tired, hungry, sleepy, and the customer-service counter was closed. I had the choice to make the long walk to customer services at the next gate or use my iPhone, so I tried my phone.
I texted the KLM WhatsApp number and went back and forth with an assistant on my choices. Within minutes I was on the next flight, with the boarding pass on my phone. It was only later that I discovered that I had been dealing with next-generation artificial intelligence – in an example of the new field of conversational commerce.

November
06nov10:0015:00CPD Accredited Menopause Champion Course
06/11/2025 10:00 - 15:00(GMT+00:00)
Join us on our CPD Accredited Menopause Champion Course Our course includes practical tools, DEI considerations and step-by-step guidance to help Champions feel confident and equipped to offer real support — not just awareness. Here’s what’s included: Understanding Menopause
Our course includes practical tools, DEI considerations and step-by-step guidance to help Champions feel confident and equipped to offer real support — not just awareness.
Here’s what’s included:
Understanding Menopause
– Key stages and common symptoms
– How menopause impacts work and wellbeing
Diversity in Menopause
– Different experiences across cultures, health, age, and gender identity
Managing Menopause
– Overview of HRT, natural options, and practical strategies
Navigating GP Appointments
– How to self-advocate, track symptoms, and prepare for appointments
Supporting Colleagues
– Fostering openness, having sensitive conversations, and making adjustments
Creating Menopause Action Plans
– Step-by-step template to ensure support and inclusion
Championing Inclusion
– Guidance for supporting neurodivergent, disabled, diverse, LGBTQ+, and frontline staff
Your Role as a Champion
– Responsibilities, boundaries, signposting, and building trust
The course also includes:
✅ A Menopause Action Plan template
✅ Navigating GP Appointments document
Plus loads more free resources!
DATE: Thursday 6th November
DATE: Wednesday 17th December
Place: Zoom
Time: 10.0am – 3.00pm
Cost: £395 (including certificate)
19nov10:0013:00MenoMinds – Free Training for Women in Business | Menospace & Minds That Work
19/11/2025 10:00 - 13:00(GMT+00:00)
Introducing MenoMinds – Free Training for Women in Business We’re excited to share MenoMinds, a fully funded programme created by Menospace and
We’re excited to share MenoMinds, a fully funded programme created by Menospace and Minds That Work, supporting women in business, freelancing, or entrepreneurship through the emotional and mental challenges of menopause.
Wednesday 19th November | 10:00am – 1:00pm (UK)
Live on Zoom | 💷 Free (funded by NEBOSH’s Social Purpose Programme)
Menopause can affect confidence, focus and wellbeing — MenoMinds helps you take back control with practical tools and a supportive community.
You’ll explore the CARE Framework:
Includes a digital workbook and invitation to monthly community groups on sleep, nutrition and stress management.
Freelancers, entrepreneurs, and women in small or micro-businesses (under 50 employees).
Facilitators: Haley White (Menospace) and Victoria Brookbank (Minds That Work)
19nov12:3018:00Masculinity in the Workplace - 2025 (In-person)
19/11/2025 12:30 - 18:00(GMT+00:00)
Conway Hall
25 Red Lion Square, London, WC1R 4RL
Brought to you by Token Man and The Hobbs Consultancy. Welcome to Masculinity in the Workplace, designed specifically to

Welcome to Masculinity in the Workplace, designed specifically to engage men with creating inclusive cultures. Marking International Men’s Day, the objective of our event is to give men both the reason and the skills to lean into the conversation, while also providing women and non-binary people with the confidence to engage more men in culture change. Because ultimately we can only make real change by working together.
Date: Weds Nov 19 2025
Time: 12.30pm to 6pm
Location: Conway Hall, 25 Red Lion Square, London, WC1R 4RL
Our speakers will share their insights and experiences, shedding light on the evolving dynamics of masculinity, leadership and culturein diverse work environments. You’ll have the chance to ask questions, participate in interactive sessions, and network with like-minded professionals.
The theme for this year is ‘Supporting Boys to Men to Role Models’. This year’s event will seek to understand the concerns and barriers that are in the way for boys and men, particularly looking at key inflection points in their lives. It will equip parents, leaders, friends and persons of significance in the lives of young men with the tools for self-reflection, effective role modelling and courageous conversations..
It will suggest that status-seeking and risk-taking behaviours are innate as boys become men, look at how this shows up for boys in 2025 and question what support could help these boys have a more positive initiation in to adulthood so that they are ready for the workplace. We know that there is a reverse gender pay gap and that schools aren’t preparing students in the same way to enter the professional workplace – what needs to be done?
We will look at the behaviours that are role modelled by men once they are in the workplace. Is it healthy for us to look for male role models, or is a search for positive behaviours more effective? What can we learn from how men are represented on screen and in the media? And what can we do to support our men once they are in the workplace?
This site is for the in-person experience. Otherwise you can register for the online version here.
FYI – lunch will not be provided

This event is for anyone passionate about creating more inclusive, equitable, diverse and human workplaces, and we welcome attendees of all identities and expressions.
Historically, our audience has included around 60% men and 40% women or non-binary people, with a wide range of roles and lived experiences.
This year, we’re especially keen to welcome CEOs, HRDs, CMOs, Inclusion & Diversity leaders, People & Culture teams, and anyone working to engage men more effectively in their organisations. Whether you’re a parent, people manager, or someone invested in systemic culture change, this event is for you.
By attending, you’ll be joining a growing community of people committed to reshaping masculinity, unlocking allyship, and building workplace cultures where everyone can thrive – from boys and young men to senior leaders and everyone in between.
20novAll DayDigital Transformation Conference
20/11/2025 All Day(GMT+00:00)
Mercure London Earls Court
London
Ready to transform your business in the digital age? The upcoming Digital Transformation Conference UK promises an exceptional opportunity for leaders who want to accelerate change, embrace innovation and shape
Explore how industry leaders are redefining digital and business transformation. Learn proven strategies, gain fresh perspectives, and connect with peers shaping the future of technology and enterprise. Tactical & practical content to drive your transformation efforts.
Throughout the day, delegates can look forward to a diverse programme of content exploring every aspect of digital transformation, business change, and innovation. Hear best practices, lessons learned, and insights into real-world challenges from leaders driving progress across digital, technology and IT.
If you’re a C-suite leader, head of innovation, transformation or IT, this is the place to be. Whether you’re just starting your journey or looking to scale up, you’ll leave with fresh ideas, new contacts and a renewed sense of direction.
